Legal

Privacy policy

This privacy policy describes how Clean Mary processes personal data in connection with this website. It follows the Swiss Federal Act on Data Protection (FADP). It is a working version and does not constitute legal advice reviewed by a lawyer.

Controller

Clean Mary
Erlenstrasse 19
8048 Zürich
support@cleanmary.ch

Website operation and hosting

This website is operated with an external hosting provider. When the site is accessed, technically necessary server data is processed, in particular the IP address, the date and time of access, the page requested, the volume of data transferred and details about the browser and operating system. This data serves the secure and stable operation of the website.

The specific hosting provider will be added here.

Contact form

When you use the contact form, we process the details you enter: first name, last name, email address, phone number, the type of cleaning requested, postcode, town, an optional preferred date and an optional message, along with the time of the enquiry.

We use this data solely to handle your enquiry, prepare a quote and get in touch with you. The details are processed on the server and delivered by email to our business address support@cleanmary.ch. An external email delivery provider is used for this technical step.

The privacy consent in the form is not pre-selected; nothing is submitted until you actively confirm it.

Email communication and Google Workspace

Our business email runs on Google Workspace (Google Ireland Limited). Enquiries and correspondence are stored and processed there, which may involve servers inside and outside Switzerland.

Retention

We keep enquiries and the related correspondence for as long as needed to handle your request and to meet any statutory retention obligations. The data is deleted afterwards. Specific retention periods will be added here.

Cookies and analytics

This website does not use cookies for analytics, tracking or advertising. Neither Google Analytics nor other tracking services or advertising pixels are embedded.

External fonts

A typeface is loaded via Google Fonts (Google Ireland Limited) to display this website. Your IP address is transmitted to Google in the process.

Changes

We may adjust this privacy policy when the website or the legal requirements change. The version published on this page always applies.

Your rights

Within the scope of applicable law you have the right to information, correction, deletion and restriction of processing, as well as the right to object to processing. To exercise these rights, contact support@cleanmary.ch.